NEW STAR METAL INTERNATIONAL LIMITED is committed to providing quality non-ferrous metals that meet customers’ satisfaction consistent with our context and strategic direction, applicable requirements and interested parties including best safety and environmental practices. We shall continually improve our quality management system to help us stand out, gain competitive edge and grow to become influential in the world.
1. Establish processes of monitoring and sustaining customer satisfaction and exceeding customer expectations on products and services delivery.
2. Create a culture that encourages team work, competence, and job satisfaction, skilful and professional workforce with a feedback assessment above 80%.
3. Quarterly review NSMIL overall performance for continuous improvement, consistent with our quality policy, context and strategic direction.